Unchurnify puts a smart page between your cancel button and your billing portal — pause offers, discount saves, and feedback, so cancellations don’t turn into silent churn.
Start free with 25 credits. Plans from $19/mo — or save two months with annual.
A cancel button is the loudest feedback in your product — and most apps throw it away.
Customers cancel without giving useful feedback. You’re left guessing why MRR keeps slipping.
They never see a pause, discount, or support option. The cancel button is the end of the story.
Cancellations turn into emails, refunds, and frustrated customers. The pain spreads to your inbox.
A bad day or a tight month turns into a permanent cancellation — with nothing in place to catch them.
Without a reason, you can’t offer the right save — so you either discount everyone or no one.
Customers who’d happily pause for a month just cancel instead — and most never come back.
You can’t see which reasons drive churn, so you never know what to prioritise fixing first.
Teams running a save-flow deflect a slice of every cancellation. Without one, that revenue just walks.
With Unchurnify, every cancellation becomes a clean flow you can learn from.
Unchurnify branches on the cancellation reason, so each customer sees the save most likely to keep them — here are three real examples.
Unchurnify sits between your product and your billing portal. No new infrastructure, no rewrites — drop in a URL.
Add your product name, billing link, and the save offers you want to show.
Pause + 30% offUse it before your billing portal or cancel button — wherever users start to leave.
Your app → Unchurnify → BillingSee reasons, accepted offers, and feedback in one founder-friendly dashboard.
Reasons · Saves · RevenueWorks with Stripe, Shopify, PayPal, Paddle, Chargebee, WooCommerce & any cancel link.
A clean, branded URL you hand to your billing flow. No frontend work required.
Pause, discount, downgrade to a cheaper plan, or switch to annual — whichever keeps them.
Show the right offer for each reason — a downgrade for "too expensive", support for "technical issue".
Capture short, structured reasons so you can finally see your churn patterns.
Get emailed on every save or cancel, and schedule cancellations to recover impulse leavers.
See options chosen, saves vs. churn, and your churn rate trending over time.
A running feed of every customer choice — who paused, took a discount, or carried on cancelling — the moment it happens.
Set a threshold and never run dry — when credits dip below it, your chosen top-up is charged automatically so your flows stay live.
Turn on any of these offers per flow — and branch them by cancellation reason so each leaver sees the right one.
Let customers pause for 1–3 months instead of cancelling cold.
Show a one-click discount or coupon before they walk — only when it makes sense.
Offer a cheaper plan to price-sensitive leavers instead of losing them entirely.
Convert wavering monthly customers to a discounted annual plan.
Route “technical issue” reasons to a human instead of the exit.
Cooling-off scheduling and win-back emails to recover impulse leavers.
Capture structured cancellation reasons so you learn why people really leave.
We’re always shipping new ways to keep customers — your toolkit keeps growing over time.
If you bill on a recurring basis, Unchurnify keeps more of your customers — whatever you sell.
You don’t need a churn-dashboard team. You need to know why people click cancel — and a way to save the ones you can.
Before Unchurnify, my cancellation button sent people straight to the billing portal. Now I actually know why they leave — and sometimes save them before they go.
The same save-flow firepower as the enterprise tools — without the enterprise price tag, sales calls, or contracts.
| Unchurnify | Churnkey | ProsperStack | Brightback (Chargebee Retention) |
|
|---|---|---|---|---|
| Starting price | $19/mo | ~$199–$300/mo | Quote only | ~$250/mo+ |
| Free to start | ✓ | Demo / sales | Demo / sales | Demo / sales |
| Public, transparent pricing | ✓ | Scales with MRR | Not listed | Enterprise |
| Self-serve setup — no sales call | ✓ | Often managed | Sales-assisted | Sales-led |
| Live in minutes | ✓ | Guided setup | Onboarding | Enterprise onboarding |
| Built for bootstrapped & small SaaS | ✓ | Needs $30k+ MRR | Mid-market | Larger teams |
| Pause / discount / downgrade offers | ✓ | ✓ | ✓ | ✓ |
| Works with any cancel link / biller | ✓ | Multiple billers | Varies | Chargebee-centric |
| Month-to-month — no contract | ✓ | Often annual | Plan-dependent | Often annual |
Competitor details reflect publicly reported pricing and positioning and may change — check each provider’s current site. Comparison reflects fit for bootstrapped and growing subscription businesses.
Start free with 25 credits. Then go monthly or save two months with annual — and top up anytime. One credit = one cancellation flow.
Credits reset each month — use it or lose it. Upgrade, downgrade, or cancel anytime.
Pay for ten months, get twelve. Your credit allowance resets each year.
Prices shown in USD. Billing is processed in USD; local prices are an estimate.
Running low? Add more credits without changing your plan — from your portal in two clicks.
No. It works best with Stripe, but you can use any billing or cancellation URL. Unchurnify sits in front of whatever cancel destination you already have — Shopify, PayPal, an account page, anything.
One credit is spent each time a real customer enters one of your cancellation flows. Start with 25 free trial credits, then pick a monthly or yearly plan. Your credit allowance resets each period — use it or lose it — so you always know your ceiling. Need more in a busy month? Top up anytime, and top-up credits carry over. Previewing your own page never costs a credit.
No setup fee and no lock-in. Plans are month-to-month (or annual if you pick yearly for the two-months-free discount), and you can upgrade, downgrade, or cancel anytime from your portal — you keep access through the period you’ve already paid for. Start on the free trial credits before you pay anything.
The pricing page shows estimated prices in your local currency — it picks your country automatically and you can switch with the currency selector. Billing is processed in our base currency, so the local figure is a guide. The exact charge is shown before you confirm.
Turn on automatic top-up. Pick a threshold (minimum 50 credits) and the top-up size you want, and whenever your balance drops below it we charge your saved card for that pack automatically — so your cancellation pages never stop working. Prefer to stay manual? Leave it off and top up by hand anytime. Top-up credits carry over and don’t reset.
Anytime. Upgrade, downgrade, or switch between monthly and yearly from your portal — your credit allowance moves to the new tier straight away. You can cancel whenever you like; you keep access through the period you’ve paid for.
Pause, a discount or coupon, a downgrade to a cheaper plan, a switch to annual, or routing to support — and you can branch which offer appears based on the cancellation reason. Add a reason survey and win-back timing on top.
Yes. Your portal has a Notifications tab with a live feed of every customer choice — paused, took a discount, downgraded, switched to annual, asked for support, or continued cancelling — each tagged with the flow and the reason they gave. You can also get an email on every save or cancel.
Not in the first version. Unchurnify collects feedback and shows save offers, then redirects customers to your billing or cancel link to complete the action.
Replace your cancel button’s link with your hosted Unchurnify URL, or drop in a one-line snippet. Whichever button they click, they land on your branded flow first.
Never. If a customer declines every offer — or you’re out of credits — they go straight to your existing cancel destination.
Spin up a beautiful Unchurnify page in minutes, swap your cancel link, and start saving customers.
Create your cancel page →