Cancellation flow software turns a one-click cancel into a save opportunity. Instead of sending subscribers straight to a confirmation screen, Unchurnify shows a branded page that asks why they’re leaving and offers the most relevant save — a pause, a discount, a downgrade, or a switch to annual.
How a cancellation flow works
- A subscriber clicks “cancel” on your billing page.
- They land on your hosted Unchurnify flow instead.
- They pick a reason; the flow shows the offer most likely to keep them.
- They accept a save — or continue to your normal cancel destination.
Why it beats a plain cancel page
A plain cancel page saves nobody. A reason-branched flow with pause, discount, and downgrade offers recovers a share of every cancellation — and the ones it can’t save still hand you structured reasons to act on.
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